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Etiquette may at first glance seem like an old fashioned concept but nothing could be further from the truth. Etiquette is more relevant than ever in a globally interconnected world where we frequently interact with people from different cultures and backgrounds. Having the skills to treat everyone with respect, courtesy and kindness will ensure that your business builds a reputation for openness, tolerance and trust.
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What is business etiquette?
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Business etiquette is essentially a set of rules or guidelines that help business interactions to function more smoothly, by enhancing communication and reducing misunderstandings. Whether you are negotiating with clients, collaborating with colleagues or asking your boss for a raise, business etiquette will help you put your best foot forward. Here are five compelling reasons why you should embrace business etiquette in your professional life.
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Business etiquette makes you more likeable
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We have all heard the Golden Rule, ‘Treat others the way you want to be treated’. It’s a simple fact that people would rather interact with those who are nice than those who are not.
Having good business etiquette makes you a more pleasant person to be around, both socially and professionally. It shows others that you respect them and are considerate to their feelings. In return, you are more likely to be respected, trusted, and cared for.
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Business etiquette helps you build relationships
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A key part of etiquette and manners is having the ability to put other people at ease. Improving your communication and listening skills will help you be more considerate of the feelings and emotions of others. Shifting the focus away from yourself in your interactions also stops you from overreacting if someone does behave rudely.
How you behave reflects your personality, and first impressions are based on your smile, eye contact and how you greet others. People will often determine your value to them by how you make them feel when they are in touch with you.
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Business etiquette keeps you motivated
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Treating other people with respect and consideration makes you feel good about yourself. This inner contentment will help you maintain a calm and composed demeanour even when you are faced with difficult situations.
We all make mistakes and encounter setbacks from time to time. Knowing that you showed you up as your best self gives you the strength and motivation to move on from them and absorb criticism in a constructive way.
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Business etiquette builds your confidence
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Knowing how to approach a variety of professional situations will boost your confidence and self-esteem. Walking into a networking event or business dinner can be intimidating. Having a toolbox of etiquette skills at your disposal will soothe your nerves and leave you free to enjoy the occasion.
Etiquette and manners help you become more aware of the verbal and non-verbal signals that you send to others. When your posture, deportment and body language portray confidence, you will feel less overwhelmed and more in control of the first impression you are making.
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Business etiquette can make you richer!
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The old adage, ‘people want to do business with those they like and trust’ rings true even today. Business etiquette will create a sense of goodwill among your team, clients and colleagues that will ultimately boost productivity, morale and profits.
The opportunities that etiquette and manners open up are not limited to your professional life. If you are looking to meet a romantic partner or make new friends, they will help you stand out as someone who is kind, confident and approachable.
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